Quick Answer
If you run a dog walking business, you should have:
- Public liability insurance
- Care, custody and control cover
- Transport cover (if you move dogs by vehicle)
There is no single national requirement forcing insurance. But operating without it exposes you to serious financial and legal risk.
Why insurance exists
Insurance exists because things can go wrong.
Even when you are careful. Even when you are experienced. Even when you are doing everything properly.
Insurance exists because trust can be broken.
Public liability insurance
This covers:
- Injury to third parties
- Damage to property
Example: a dog knocks someone over, or a dog damages property. This is your baseline cover.
Care, custody and control (CCC)
This is critical.
It covers:
- Injury to a dog in your care
- Loss of a dog
- Veterinary costs
Without CCC cover, you are directly exposed to veterinary costs and compensation claims if a dog is injured or goes missing on a walk.
Transport cover
Required if you:
- Transport dogs
- Collect and return dogs
Standard vehicle insurance often does not cover business use properly.
Check your vehicle insurance policy carefully. Business use cover is often excluded from standard policies.
Common mistakes
Assuming basic cover is enough
Many policies exclude:
- Multiple dogs
- Business use
- Higher-risk scenarios
Not checking limits
Low cover limits can leave gaps. Check the maximum payout for each type of claim.
No CCC cover
One of the most common and serious mistakes.
Policy does not match your setup
If your policy does not reflect how you operate, it may not pay out.
What insurance does not do
Insurance does not replace:
- Control
- Judgement
- Risk management
If your setup is poor, insurance will not fix that.
See the dog walking risk assessment article for guidance on building a setup that reduces risk in the first place.
Protect your business properly.
Use structured systems alongside the right insurance to reduce risk and maintain control.
Summary
- Insurance is not always legally required
- It is essential in practice
- It protects you when trust breaks down
- It must match how you operate
Part of a larger guide
This article is a supporting piece for the full pillar guide on dog home boarding in England.
Read the full guide: Dog Walking Business (UK): Legal, Safety, Trust and How to Do It Properly